Phnom Penh Airport Arrivals
International arriving passengers should follow the signs to immigration and baggage claim. If your plane parks at one of the few sky-bridges, immigration and baggage claim are down a flight of stairs.
If you don't have a visa, your first stop should be the visa on arrival counter. You'll need to hand in your completed visa application form together with one passport size photo and your passport at the first counter, then wait for your name to be called to pick up your passport at the next counter along. When you pick up your passport, you need to pay the visa fee, which is US$ 20 for most visa types. Note that they only accept US Dollars. There are no exchanges in the immigration or baggage claim areas, so be sure to have the cash with you.
Once you get your visa, or if you already have it, you can head straight to immigration to have your passport stamped. Note that there are dedicated lines for those that opted for an e-visa. You'll need your passport and the immigration form for passport control.
Once you get through immigration, you can get your bags at the two belts just beyond passport control and proceed to customs. Have your customs form ready to hand to the officer. Sometimes the inspectors can't be bothered to come out of their office and you just leave your form in the bin provided.
There are one or two ATM machines in the baggage claim area, but no other services. To book transfers into the city, the counters are just outside the exit. If you booked a hotel transfer in advance, the driver will meet you outside.